Privacy policy

 

Privacy Policy

Last updated: June 17, 2026

Sugar Pop Shop Official operates this store and website. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, place an order, sign up for updates, contact us, or otherwise interact with our store.

This Privacy Policy is part of our posted store policies. By accessing or using our website, placing an order, submitting information, or communicating with us, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy is intended to provide legally required privacy disclosures. Nothing in this Privacy Policy is intended to limit, waive, or restrict consumer privacy rights that cannot legally be limited, waived, or restricted.


Information We Collect

Depending on how you interact with our store, we may collect the following types of personal information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, such as products purchased, order history, payment status, shipping details, returns, exchanges, and customer service requests.
  • Account information, if you create an account, such as login details, saved preferences, and account activity.
  • Payment information, which may be processed securely by Shopify, payment processors, or other service providers. We do not intentionally collect or store full payment card numbers outside of secure payment systems.
  • Website and device information, such as IP address, browser type, device type, pages viewed, referral information, cookies, pixels, and similar technologies.
  • Marketing information, such as email signups, communication preferences, product interests, and responses to promotions.
  • Information you choose to provide when you contact us by email, forms, social media, or other communication channels.


How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, sign up for updates, contact us, or submit information through our website.
  • Automatically when you use our website through cookies, pixels, analytics tools, and similar technologies.
  • From Shopify, payment processors, shipping providers, marketing tools, analytics providers, fraud-prevention providers, and other service providers that help us operate our store.
  • From advertising, social media, or business partners where permitted by law.


How We Use Information

We may use personal information to:

  • Operate our store and provide our products and services.
  • Process payments, orders, shipping, returns, exchanges, and customer service requests.
  • Communicate with you about orders, account activity, questions, policy updates, or customer support.
  • Send marketing emails, promotional messages, or product updates where permitted by law.
  • Improve our website, products, services, advertising, and customer experience.
  • Detect, prevent, and respond to fraud, security issues, unauthorized activity, or illegal activity.
  • Comply with legal obligations, enforce our policies, protect our rights, and resolve disputes.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out of marketing messages, we may still send non-promotional messages related to orders, customer service, legal notices, or policy updates.


How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business, provide services, comply with the law, or protect our rights.

This may include sharing information with:

  • Shopify, which powers our online store.
  • Payment processors and fraud-prevention providers.
  • Shipping, fulfillment, and delivery providers.
  • Customer service, email, marketing, and communication providers.
  • Website hosting, analytics, cookie, advertising, and technology providers.
  • Professional advisors, such as accountants, attorneys, consultants, or insurers.
  • Government, legal, regulatory, or law enforcement authorities when required by law or valid legal process.
  • Parties involved in a business transaction, such as a merger, sale, financing, acquisition, reorganization, or transfer of business assets.

We do not sell personal information for money. However, some advertising, analytics, cookie, or tracking activities may be considered “sharing,” “targeted advertising,” or “sale” under certain privacy laws. Depending on where you live, you may have the right to opt out of those activities.


Shopify

Our store is powered by Shopify. Shopify may collect and process personal information about your use of our store and Shopify-powered services in order to provide, protect, and improve Shopify’s services.

Information you submit through our store may be shared with Shopify and Shopify-related service providers. Shopify may process information in locations outside of your state, province, or country.

To learn more, please review Shopify’s Privacy Policy and Privacy Controls.

Shopify Privacy Policy: https://www.shopify.com/legal/privacy
Shopify Privacy Controls: https://privacy.shopify.com/en


Cookies and Tracking

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website activity, improve our services, prevent fraud, and support marketing or advertising.

You may be able to manage cookies through your browser settings. Blocking cookies may affect how parts of our website work.

Depending on where you live, you may also have rights to opt out of certain targeted advertising, sale, or sharing of personal information.


Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has provided us with personal information, please contact us so we can review and delete the information if required.

We do not knowingly sell or share personal information of individuals under 16 years of age.


Data Security

We take reasonable steps to help protect personal information. However, no website, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.

Please do not send sensitive personal information, payment card details, passwords, or confidential information by unsecured email.


Data Retention

We retain personal information for as long as reasonably necessary to operate our store, provide services, process orders, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.


Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to or a copy of personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request information about how we collect, use, and share personal information.
  • Opt out of certain targeted advertising, sale, or sharing of personal information.
  • Appeal a decision related to a privacy request, where applicable.
  • Exercise privacy rights without discrimination.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing your request.

We will review privacy requests and respond within the time required by applicable law. Where permitted by law, we may extend the response period when reasonably necessary and will notify you if an extension applies.

If we deny a privacy request and applicable law gives you the right to appeal, you may appeal by replying to our decision email and writing “Privacy Appeal” in the subject line.


Third-Party Links

Our website may include links to third-party websites, social media pages, payment providers, or other online services. We are not responsible for the privacy, security, or practices of websites or services we do not control. Please review their privacy policies before providing personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date above. Where required by law, we may provide additional notice.


Legal Effect

This Privacy Policy is intended to provide notice of our privacy practices and to support compliance with applicable privacy laws. It does not create rights or obligations beyond those required by applicable law, except where our posted store policies, Terms of Service, order terms, or checkout terms expressly apply.

If any part of this Privacy Policy is found to be invalid, unenforceable, or inconsistent with applicable law, the remaining portions will continue to apply to the fullest extent permitted by law.

Nothing in this Privacy Policy is intended to limit, waive, or restrict consumer privacy rights that cannot legally be limited, waived, or restricted.


Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, please contact us:

Sugar Pop Shop Official
Email: qcbobatea@gmail.com
Website: www.sugarpopbubbletea.com

For privacy rights requests, please include your name, email address, and a description of your request so we can review and respond appropriately.

Because Sugar Pop Shop Official is a small business, we currently handle privacy requests electronically. If a mailing address is legally required for a specific request, we will provide appropriate mailing instructions at that time.